Rules and Regulations



APPLICATION FOR SERVICE. Customers applying for service shall be required to provide information necessary to complete the Distributorís application for service before service is supplied.


DEPOSIT. Only one deposit per member is required. A deposit of ďone (1) monthís average billĒ will be required for any
customer who occupies an owner occupied residence before electric service is supplied. A deposit of ďtwo (2) monthís average bill will be required for any customer who occupies a rental occupied residence before electric service is supplied. If electrical service has no previous usage history to establish an average bill, then owner occupied residential applications shall require a $150.00 deposit and rentor/leasor occupied residential applications shall require a $250.00 deposit. At no time will a homeownerís deposit be less than $150.00 or a rentor less than $250.00. All deposits will be refunded to customer upon establishment of 48 months period of where service has not been terminated for non-payment nor more than (1) one late payment. No deposit will be required once a customer has established a 48 month period as above, on any account. Upon termination of service, any retained deposit will be applied against unpaid bills of the Customer, and if any balance remains after such application, said balance shall be refunded to the Customer.


POINT OF DELIVERY. The point of delivery is the point, as designated by Distributor, on Customerís premises where current is to be delivered to building or premises. All wiring and equipment beyond this point of delivery shall be provided and maintained by Customer at no expense to Distributor.


CUSTOMERíS WIRINGóSTANDARDS. All wiring of Customer must conform to Distributorís requirements and accepted modern standards, as exemplified by the requirements of the National Electrical Safety Code and the National Electric Code.


INSPECTIONS. Distributor shall have the right, but shall not be obligated, to inspect any installation before electricity is introduced or at any later time, and reserves the right to reject any wiring or appliances not in accordance with Distributorís standards; but such inspection or failure to inspect or reject shall not render Distributor liable or responsible for any loss or damage resulting from defects in the installation, wiring, or appliances, or from violation of Distributorís rules, or from accidents which may occur upon Customerís premises.


UNDERGROUND DISTRIBUTION AND SERVICE FACILITIES. The furnishing of underground distribution and service facilities to customers and/or developers will be in accordance with the Distributorís standard policy for such installations. A statement of this policy is available upon request.


CUSTOMERíS RESPONSIBILITY FOR DISTRIBUTORíS PROPERTY. All meters, service connections, and other equipment furnished by Distributor shall be, and remain the property of Distributor. Customer shall provide a space for and exercise proper care to protect the property of Distributor on its premises, and in the event of loss or damage to Distributorís property arising from neglect of Customer to care for same in the event of unauthorized use of Distributorís property by Customer, the cost of the necessary repairs or replacements shall be paid by Customer.


RIGHT OF ACCESS. Distributorís identified employees shall have safe, non-hazardous access to Customerís premises at all reasonable times for the purpose of reading meters, testing, repairing, removing, or exchanging any or all equipment belonging to Distributor.


BILLING. Customer will receive bill approximately 15 days before due date. Failure to receive bill will not release Customer from payment obligation. Should bills not be paid by the non-pay disconnect date specified on the bill, Distributor may at any time thereafter, discontinue service. Bills paid after the disconnect date specified on the bill may be subject to additional charges. Should the due date (discount date) of bill fall on weekend or holiday, the next business day following the due date will be held as a day of grace for delivery of payment. Remittances received by mail after the due date will not be subject to such additional charges if the incoming envelope bears United States Postal Service date stamp of the due date or any date prior thereto.


DISCONTINUANCE OF SERVICE BY DISTRIBUTOR. Distributor may refuse to connect or may discontinue service for the violation of any of its Rules and Regulations, or for violation of any of the provisions of the Schedule of Rates & Charges, or of the application of Customer or contract with Customer. Distributor may discontinue service to Customer for the theft of current or the appearance of current theft devices on the premises of Customer. The discontinuance of service by Distributor for any causes as stated in the rule does not release Customer from his obligation to Distributor for the payment of minimum bills as specified in application of Customer or contract with Customer.


CONNECTION, RECONNECTION, AND DISCONNECTION CHARGES. Distributor may establish and collect standard charges to cover the reasonable average cost, including administration, of connecting or reconnecting service, or disconnecting service as provided above. Higher charges may be established and collected when connections and reconnections are performed after normal office hours, or when special circumstances warrant.



TERMINATION OF CONTRACT BY CUSTOMER. Customers who have fulfilled their contract terms and wish to discontinue service must give at least three (3) days notice, unless contract specifies otherwise. Notice to discontinue service prior to expiration of contract term will not relieve Customer from any minimum or guaranteed payment under any contract or rate.


SERVICE CHARGES FOR TEMPORARY SERVICE. Customers requiring electric service on a temporary basis may be required by Distributor to pay all costs for connection and disconnection incidental to the supplying and removing of service. This rule applies to circuses, carnivals, fairs, temporary construction, and the like.


INTERRUPTION OF SERVICE. Distributor will use reasonable diligence in supplying current, but shall not be liable for breach of contract in the event of, or for loss, injury or damage to persons or property resulting from interruptions in service, excessive or inadequate voltage, single-phasing, or otherwise unsatisfactory service, whether or not caused by negligence.


SHORTAGE OF ELECTRICITY. In the event of an emergency or other condition causing a shortage in the amount of electricity for Distributor to meet the demand on its system, Distributor may, by an allocation method deemed equitable by Distributor, fix the amount of electricity to be made available for use by the Customer an/or may otherwise restrict the time during which Customer may make use of electricity and the uses which Customer may make of electricity. If such action becomes necessary, Customer may request a variance because of unusual circumstances including matters adversely affecting the public health, safety, and welfare. If Customer fails to comply with such allocation or restriction, Distributor may take such remedial actions as it deems appropriate under the circumstance including temporarily disconnecting electric service. The provisions of the Section entitled Interruption of Service of this Schedule of Rules and Regulations are applicable to any such allocation or restriction.



VOLTAGE FLUCTATIONS CAUSED BY CUSTOMER. Electric service must not be used in such a manner as to cause unusual fluctuations or disturbances to Distributorís system. Distributor may require Customer, at his or her own expense, to install suitable apparatus which will reasonably limit such fluctuations.


ADDITIONAL LOAD. The service connection, transformers, meters, and equipment supplied by Distributor for each Customer have definite capacity, and no addition to the equipment or load connected thereto will be allowed except by consent of Distributor. Failure to give notice of additions or changes in the load, and to obtain Distributorís consent for same, shall render customer liable for any damage to any of Distributorís lines or equipment caused by the additional or changed installation.


STANDBY and RESALE SERVICE. All purchased electric service (other than emergency of standby service) used on the premises of Customer shall be supplied exclusively by Distributor, and Customer shall not, directly or indirectly, sell, sublet, assign, or otherwise dispose of the electric service or any part thereof.


NOTICE OF TROUBLE. Customer shall notify Distributor immediately should the service be unsatisfactory for any reason, or should there be any defects, trouble or accidents affecting the supply of electricity. Such notices, if verbal, should be confirmed by writing.


NON-STANDARD SERVICE. Customer shall pay the cost of any special installation necessary to meet his or her particular requirements for a service other than standard voltages, or for the supply of closer voltage regulation than required by standard practice.


METER TESTS. Distributor will, at its own expense, make periodical tests and inspections of its meters in order to maintain a high standard of accuracy. Distributor will make additional tests or inspections of its meters at the request of Customer. If tests made at Customerís request show that the meter is accurate within two percent (2%), slow or fast, no adjustments will be made in Customerís bill, and Distributorís standard testing charge will be paid by Customer. In case the test shows meter to be in excess of two percent (2%) fast or slow, an adjustment shall be made in Customerís bill over a period of not over thirty (30) days prior to date of such test, and cost of making the test will be borne by Distributor.


RELOCATION OF OUTDOOR LIGHTING FACILITIES. Distributor shall, at the request of Customer, relocate or change existing Distributor-owned equipment. Customer shall reimburse Distributor for such changes at current rate including appropriate overheads.



BILLING ADJUSTED TO STANDARD PERIODS. The demand charges and the blocks in the energy charges set forth in the rate schedules are based on billing periods or approximately one month. In the case of the first billing of new accounts (temporary service and seasonal customers excepted) and final billings of all accounts (temporary service excepted) where the period covered by the billing involves fractions of a month, the customer charge will be adjusted to basis proportionate with the period of time during which service is extended.


SCOPE. This Schedule of Rules and Regulations is a part of all contracts for receiving electric service from Distributor, and applies to all service received from Distributor, whether the service is based upon contract, membership agreement, signed application, or otherwise. A copy of this schedule, together with a copy of Distributorís Schedule of Rates and Charges, shall be kept open to inspection at the offices of Distributor.


REVISIONS. These Rules and Regulations may be revised, amended, supplemented, or otherwise changed from time to time, without notice. Such changes, when effective, shall have the same force as the present Rules and Regulations.


CONFLICT. In Case of conflict between any provision of any rate schedule and the Schedule of Rules and Regulations, the rate schedule shall apply