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FAQs

What are Hickman-Fulton Counties RECC’s office hours?


Where is Hickman-Fulton Counties RECC’s office?


What is a cooperative or co-op?


What does it mean to be a Touchstone Energy Cooperative?


What are Co-op Connection Cards?


What should I do if I have special medical needs?


What does it cost it establish electric service?


When will I get my deposit back?


What programs and services do you offer?


How do I pay my bill online?


What happens if I do not pay my bill by the due date?


How can I have my power restored if my service has been disconnected for nonpayment?


What do I do If I have an outage? – Outage Questions


How long does food last after the power goes out?


What if I need to change the name on my account?


How do I qualify for levelized billing?


Who are the electric inspectors in my area?


Are there safety concerns associated with using a portable generator?


What is Automatic Metering Infrastructure (AMI)?


Why trim trees?

 

 

 

 

 

 

 

 

 

 

 

 

 

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